Refunds are undesirable. We all hate it.
But the truth remains, we can't ignore them.
But what we can do is make the refund experience a smooth one both for the customer as well as ourselves.
Putler provides a simple and fast way of issuing a refund.
You no longer have to log in to your payment gateway, wait for it to load the transactions, search for a customer etc.
Putler's quick search cuts down all this time and you can search and issue a refund within under 2 minutes.
Steps to issue refunds in Putler
- Log in to Putler
Make sure you have added the payment gateway data source within Putler before hand.
- Go to the 'Sales Dashboard'
- Type the name or email of the customer you want to manage the subscription of
- Click on 'Manage/Refund' button next to the customer's profile
- Select 'Refund'